Using SunExpress online check-in has never been so effortless and time-saving! With the help of our step-by-step written instructions, you can complete your check-in within minutes. In addition, we have prepared the most important customer questions and exceptional situations regarding SunExpress web check-in in a clear and understandable way for you.
No time to read? Then jump to the topics that interest you:
How does SunExpress online check-in work? Our detailed text guide gives you all the information you need. You will also find clear screenshots below the instructions that illustrate the online check-in process.
All the important steps are documented again here as screenshots.
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SunExpress online check-in is usually available 72 hours before departure. Check-in usually closes 1 hour before departure.
Attention: Important note! You can obtain the latest information about your flight and web check-in here.
You can reserve a seat either on the website under "My Booking" or by calling SunExpress customer service.
| Fees | Reservation times | |
| International flights | From €2.99 per passenger | 6 hours before departure |
| Domestic flights within Turkey | From €1.50 per passenger | 3 hours before departure |
If you are flying with SunExpress to your well-deserved dream holiday and your trip is booked through one of our tour operators - package holidays - the following is permitted per person:
| Type of Flight | Free Baggage Allowance | Hand baggage |
|---|---|---|
| International flights | 20 kg | Max. 8 kg |
| Domestic flights in Turkey | 15 kg | Max. 8 kg |
Do I need to pay attention to anything when checking in online with SunExpress? Apart from a few details listed below, we are not aware of anything important. However, you can of course check back with SunExpress directly.
Check-in fees at the airport: Since 26 March 2023, SunExpress has been charging an "Airport Check-in" service fee of €2.99 per passenger for check-in at the airport for international flights.
Digital or printed boarding pass? Watch out! Although you can check in online at the following airports, digital boarding passes are not accepted: Beirut (BEY), Dubai (DXB), Dubai World Jebel Ali (DWC), Erbil (EBL), Plovdiv (PDV), Skopje (SKP), Tbilisi (TBS).
Online check-in is currently not possible for: Passengers with reduced mobility who require special assistance, passengers with pets in the cabin, children aged between 5 and 12 travelling alone.
Is online check-in compulsory with SunExpress?
⇨ No, it is not yet mandatory. BUT: We recommend online check-in, as otherwise additional fees will apply.
How much does check-in cost with SunExpress?
⇨ Online check-in at SunExpress is free of charge. However, SunExpress charges €2.99 so-called "airport check-in" service fees for international flights. There are no check-in fees for flights within Turkey.
When do I have to be at the gate with SunExpress?
⇨ At least 45 minutes before departure for international flights and at least 30 minutes before departure for domestic flights.
When can I check in online with SunExpress?
⇨ Times vary depending on the airport, but usually 72 hours before departure.
Is it possible to select a seat at SunExpress Online Check-in?
⇨ Seat reservations can be made either via the website under "My Booking" or by calling SunExpress Customer Service.
How many kilograms of baggage can I take with SunExpress?
⇨ Baggage allowance: 20 kg for international flights, 15 kg for domestic flights in Turkey. Hand baggage: Maximum 8 kg.
Further answers to your questions, such as whether a seat reservation is possible during online check-in, can be found here.
