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Travelassistant24 examines Turkiye's image as a tourist destination in a comprehensive study

Travelassistant24 examines Turkiye's image as a tourist destination in a comprehensive study

Travelassistant24 examines Turkiye's image as a tourist destination in a comprehensive study

A New Perspective on Turkish Tourism Through the Eyes of Non-Visitors with Travelassistant24

Turkey has long been a prominent tourism hub, welcoming millions of tourists from all over the world with its rich history, unique nature, vibrant culture, and hospitable people. However, research on perceptions of Turkey and tourists’ opinions has generally been shaped by the views of those who have already visited Turkey or are currently in the country. While this provides significant insights into Turkish tourism, it leaves a major gap: the opinions and perceptions of those who have never visited Turkey have so far not been sufficiently questioned or evaluated, often relying on assumptions.

A New Perspective on Turkish Tourism Through the Eyes of Non-Visitors with Travelassistant24

At this point, Travelassistant24 decided to take a different approach. On November 1, 2023, we launched a research project aimed at understanding the thoughts, perceptions, and especially the reasons why some individuals have not traveled to Turkey. This project was completed on October 31, 2024. Our goal was to highlight this overlooked perspective and provide a new roadmap for strategies in Turkish tourism.

During this period, we reached a total of 353,016 visitors from 195 countries, and 16,384 participants from 169 countries took part in our survey. Among the participants, 10,354 had previously visited Turkey, while 2,917 had never visited. The focus of our research was particularly on the participants who had not visited Turkey. By asking them detailed questions, we aimed to uncover their reasons for not visiting and their perceptions of Turkey.

With this study, we listened not only to those who have visited Turkey but also to those who have not yet done so. The data obtained allowed us to better understand Turkey’s international image, tourist appeal, and shortcomings.

We believe that through this study, we have created a valuable dataset that will contribute, even if modestly, to new strategic planning for Turkish tourism. Those interested in the results and analyses of our research can access detailed information in the relevant section of our website.

What is Travelassistant24 and What Are Our Goals?

Mehmet Özseren and Recep Yavuz

Mehmet Özseren and Recep Yavuz

Travelassistant24 is a platform that provides guidance for travelers and businesses aiming to enhance Turkey’s tourism potential. Our platform aims to facilitate travel decisions for users, promote Turkey’s touristic and cultural richness, and increase international visitor traffic. In this context, understanding the level of interest in Turkey and potential travel motivations plays a critical role in creating data-driven promotional and development strategies.

Analysis Objectives

  • Identify the reasons why individuals who have never visited Turkey choose not to.
  • Analyze the prominent motivations and barriers among countries showing interest in Turkey.
  • Develop strategies to increase Turkey’s visibility in international tourism and encourage potential visitors based on the collected data.

This research is one of the comprehensive datasets provided by Travelassistant24 to support Turkey’s tourism goals. Our aim is to attract more visitors and strengthen Turkey’s global position in the tourism sector.

 

A General Analysis Based on Survey Results by Travelassistant24 Regarding the Perceptions of Individuals Who Have Never Been to Turkey

Based on the data in the table, let us examine the reasons provided by individuals who have never been to Turkey and answered "no" to the question "Are you considering visiting Turkey?" This analysis aims to explore the differences, general trends, and priority rankings of prominent reasons among the top 10 countries with the highest survey participation, including those that send the most tourists to Turkey.

Table 1 13271 10354 2917 1326 1591
Country Name Total Participation (Top 10) Number of visitors to Turkey Number of non-visitors to Turkey Have you ever considered visiting Turkey? YES Have you ever considered visiting Turkey? NO
Germany 7,055 5,926 1,129 407 722

Among participants who have never visited Turkey, the percentage distribution of those who answered "yes" or "no" to the question "Are you considering visiting Turkey?"

 

Perceptions of Tourists Who Have Never Visited or Considered Visiting Turkey

Percentage distribution and reasons for participants who have never visited Turkey and answered "no" to the question "Are you considering visiting Turkey?"

Table 2 25% 8% 26% 7% 44%
Country Name Safety concerns Lack of sufficient information about Turkey Negative comments about Turkey Lack of financial means for travel Other reasons
Germany 23% 5% 30% 5% 59%

Perceptions of Tourists Who Have Never Visited or Considered Visiting Turkey

Responses

Other Reasons (44%):

Particularly in Germany (59%), Austria (51%), and Switzerland (47%), "other reasons" stand out as the most common justification across all countries. This indicates that a significant portion of respondents cited more individual or country-specific reasons outside the standard options as to why they do not consider traveling to Turkey.

Potential reasons within this category include:

Political and diplomatic relations: Tensions between Turkey and European Union countries in recent years may have negatively influenced tourists' decisions, particularly in countries like Germany, the Netherlands, and Austria. These issues may have weakened Turkey’s overall perception.

Media influence: Western European media frequently highlighting safety concerns may discourage potential visitors from choosing Turkey. News about protests, societal polarization, or regional conflicts in Turkey makes it harder for the country to be perceived as a safe destination.

Preference for closer destinations: For tourists from Western Europe, nearby Mediterranean destinations like Italy, Spain, or Greece may be more appealing due to easier access and economic advantages. This could lead to Turkey being less preferred.

 

 

  1. Negative Comments About Turkey (26%):
    • Approximately one-fourth of respondents see negative comments about Turkey as a travel barrier. This issue is particularly prominent in countries like Germany (30%), the Netherlands (29%), and the Czech Republic (29%). These negative comments may be related to negative perceptions from the media or social circles.
    • In a country like Russia, this rate drops to 7%, which may be influenced by the closer cultural and diplomatic relations between Turkey and Russia.
  2. Safety Concerns (25%):
    • Safety concerns are a significant reason across all countries. This rate is higher in countries like France (29%), Poland (28%), and the Czech Republic (30%). This may be due to misinformation about the safety situation in Turkey or fear created by media coverage.
  3. Insufficient Information About Turkey (8%):
    • Although less common, the lack of information about Turkey is a notable reason, particularly in Russia (31%), where the rate is significantly higher. This could be attributed to insufficient promotional efforts or limited cultural outreach in Russia.
  4. Financial Constraints for Travel (7%):
    • Financial constraints are generally a less common reason but are significantly higher in Russia (40%). This may be linked to economic conditions. Countries like France (10%) and the Czech Republic (11%) also highlight financial constraints as a relatively more prominent factor.

Detailed Country Comparisons

  1. Germany:
    • Negative comments (30%) and other reasons (59%) are the most prominent factors. Safety concerns (23%) are also a significant factor. It can be said that perceptions in Germany are shaped by negative media influence and general opinions about Turkey.
  2. Russia:
    • The lack of information about Turkey (31%) and financial constraints (40%) are the most notable factors. This indicates that Turkey needs to increase its promotion and economic travel options in the Russian market.
  3. France:
    • Safety concerns (29%) and negative comments (23%) are the most significant reasons. Other reasons also stand out at 42%. This highlights the need for Turkey to promote itself more strongly as a safe and attractive destination in France.
  4. Poland:
    • Safety concerns (28%) and lack of information (15%) are prominent in Poland, while other reasons are lower (27%). This indicates the need for broader informational campaigns in Poland.
  5. The Netherlands and Belgium:
    • In these countries, negative comments (29%) and other reasons (45% in the Netherlands, 44% in Belgium) stand out. Safety concerns are also a significant factor (27% in the Netherlands, 23% in Belgium). A strategic communication policy aimed at changing perceptions in these countries would be beneficial.
  6. Austria and Switzerland:
    • Austria: The main reasons are other reasons (51%) and negative comments (28%).
    • Switzerland: The main reasons are other reasons (47%) and negative comments (28%).
    • In both countries, "other reasons" are cited at high rates, suggesting individual preferences. Efforts to improve Turkey's image in these countries are necessary.

Conclusions and Recommendations

  1. Promotion and Perception Management:
    • Turkey should restructure its promotional strategies and organize targeted campaigns in regions with a lack of information (e.g., Russia and Poland). These campaigns should emphasize Turkey's history, natural beauty, and safety as a travel destination.
  2. Combating Negative Comments:
    • In countries where negative comments are widespread, effective media campaigns emphasizing Turkey's positive aspects should be conducted. These campaigns can be supported by social media influencers and local press.
  3. Reducing Safety Concerns:
    • In countries with low safety perceptions, campaigns should be prepared to showcase Turkey as a safe country for tourists, supported by concrete data.
  4. Economic Solutions:
    • In regions where financial constraints are an issue (e.g., Russia), more affordable travel packages should be created and promoted.
  5. Country-Specific Approach:
    • In countries like Germany, France, the Netherlands, and Belgium, more intensive efforts should be made to improve perceptions related to safety and negative comments.
    • In Russia, efforts should focus on addressing economic and informational issues.

Based on this analysis, developing targeted strategies to improve perceptions of Turkey in different countries and providing solutions to issues such as safety, lack of information, and economic constraints will play a significant role in increasing the number of tourists.

For those who have not yet visited Turkey and answered "Yes" to the question, "Are you considering visiting Turkey?"

Percentage distributions and reasons.

Analysis of participants considering visiting Turkey

Based on the data, the preferences of those who answered "Yes" to the question, "Have you considered visiting Turkey?" and their perceptions of Turkey were analyzed. Below, trends, motivations, and their impacts on Turkey's tourism strategies are analyzed on a country-by-country basis.


General Trends

  • Countries with the Highest "Yes" Rates:
    • Switzerland (78%)
    • France (71%)
    • Russia (68%)
    • Germany (67%)

Participants from these countries have a more positive approach to Turkey's tourist attractions and opportunities. Switzerland and France, in particular, stand out with high "Yes" rates despite being from Western Europe.

  • Countries with the Lowest "Yes" Rates:
    • The Netherlands (34%)
    • Austria (35%)
    • Belgium (35%)

In these countries, there appears to be a significant distance in participants' perceptions of Turkey. This indicates the need for more promotional and communication efforts to strengthen perceptions.


Reasons for Choosing Turkey Among Those Who Said "Yes"

  1. Beaches and Nature (62%):
    • Switzerland (62%), Germany (62%), Russia (63%), and France (68%) stand out as the top reasons in these countries.
    • The natural beauty of Turkey's Aegean and Mediterranean coasts is a major attraction for tourists, especially from Western Europe and Russia.
  2. Turkish Cuisine (53%):
    • Turkish cuisine is very popular among participants from Switzerland (65%), Germany (53%), Russia (58%), and England (52%).
    • This highlights the potential of gastronomic tourism in Turkey.
  3. Historical and Cultural Sites (52%):
    • Germany (52%), England (37%), and Russia (39%) participants are impressed by Turkey's historical and cultural richness.
    • Destinations like Cappadocia, Ephesus, and Istanbul are major attractions for these countries.
  4. Price-Performance Ratio (28%):
    • Czechia (36%), Germany (28%), and England (27%) appreciate the economic vacation opportunities Turkey offers.
    • This criterion is more dominant among tourists from Eastern Europe.
  5. Health Tourism (14%):
    • Health tourism is an important motivation for participants from France (17%), Russia (16%), and Germany (14%).
    • Turkey's affordable health services and quality health facilities demonstrate its potential in this area.
  6. Film and TV Series Locations (4%):
    • This reason is more evident in countries like Czechia (4%) and Switzerland (4%). This shows that Turkey can be promoted further through international film and TV series projects.

General Evaluation

Turkey has become a strong attraction not only for traditional tourism elements (beaches, nature, history, and culture) but also for modern health services, gastronomy, and popular culture. This diversity offers a significant advantage in attracting different visitor groups and making tourism sustainable throughout the year. With targeted promotions and customized services, this potential can be further enhanced.

Wide Coverage in National Media

This research we conducted has garnered great interest and wide coverage in the national media. Offering different perspectives on Turkey's tourism, this survey sheds light on the future of the sector and has been featured in numerous publications.
Click on the links below to access the main publications.

 

 

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