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Terms of Use

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Terms of Use


1.1.    These Terms of Use are signed by MP Turkey Turizm A.Ş. (hereinafter referred to as “ MPT ”, “ Our Company ” or “ We ”) by www. It regulates the terms and conditions regarding the services offered on our web page at travelassistant24 .com (hereinafter referred to as the “ Site ”) and the rules regarding the use of the Site. In these Terms of Use, those who use the Site without a reservation number are referred to as " User(s) ", and those who use the Site with a reservation number are referred to as " Guest(s) ".
1.2.     The User(s) / Guest(s) accessing the Site must read the Terms of Use written here before using the Site and should not use the Site if any of the specified conditions are not suitable. The User(s) / Guest(s) are deemed to have accepted and committed to comply with these Terms of Use from the moment they start to benefit from the Site .
1.3.    with the Terms of Use in order to ensure the continuity of its services, to comply with future technical requirements and / or legislation. reserves the right to unilaterally change or amend it at any time. It is important that you visit this page again when you visit the Site and see the terms of use that may change. The updated Terms of Use are deemed to have been accepted by the User(s)/Guest(s) if the Site or its services are used after the date it is published on the Site.
1.4.    MPT has the right to restrict, limit or terminate access to any part of the Site at its sole discretion and without notice.

2.1.    these Terms of Use , the Site provides the User(s)/Guest(s) with content related to topics such as trips, activities, events, shopping, eating, drinking, health tourism that they may need during their travels to Turkey (together “Content”) . ”) and provides an environment where they can access a lot of useful information if the reservation number is entered.
2.2.    Services provided on the site are not considered within the scope of e-commerce legislation. The site is a free platform that brings together the above-mentioned services with the User(s)/Guest(s) only in the area where travel agencies are authorized.
2.3.    The services listed above, but not limited to those, provided through the site are provided by third-party service providers and/or businesses with whom MPT cooperates. MPT aims to bring these persons and User(s)/Guest(s) together through this Site.

3.1.    The use of the Site is free for all User(s)/Guest(s). However, in the following cases, MPT may prevent the User(s)/Guest(s) from using the Site and reserves its legal rights about the person or persons involved in the following attempts:
•    Storing information on the Site that contains incorrect, irregular, incomplete and misleading information, statements that do not comply with general moral rules and that do not comply with the laws of the Republic of Turkey,
•    Using or trying to use for different purposes by copying partially or completely the works and Contents on the Site,
•    The use of software that will threaten the general security of the Site, prevent the operation of the Site and the software used, carry out activities, try to do it, and obtain, delete, change information,
•    The User(s)/Guest(s) may harm MPT and/or the Site by taking advantage of any vulnerability (technical, etc.) of the Site, inflicting damage on third parties, providing an unfair advantage, MPT has the right to prevent such transactions and the use of the reservation number of the Guest(s) on the Site, in addition to all the rights arising from the law, in the event that MPT makes repeated applications and acts that do not comply with the truth.
3.2.     Content on the Site; All User(s)/Guest(s) can view discounts and coupons, tours, information and content of third-party platforms with which MPT has a contract. A reservation number is required in order to access all of the other services offered within the scope of the site and not listed in this article. It is the Guest(s) own responsibility to protect the reservation number given to the Guest(s). The reservation number should not be shared with third parties and should be carefully protected. The guest(s) are directly responsible for the malicious use of their reservation number by others due to their fault.
3.3.    Reservation number is specific to travel and person(s), usage rights cannot be transferred to others.
3.4.    In the event that the reservation number given to the Guest(s) is shared with third parties or organizations (including the malicious use of the reservation number by other persons), the relevant Guest(s) is directly responsible. Likewise, the User(s)/Guest(s) cannot use someone else\’s e-mail address, reservation number and other information on the internet, nor can they access or use other users\’ private information without permission. Any administrative, legal and penal liability that may arise due to such use belongs to the relevant User(s)/Guest(s).
3.5.    It is a personal decision of the User(s) / Guest(s) to evaluate with their own level of knowledge or not to accept, benefit from or not to use the Contents and inferences on the Site.
3.6.    Content, discounts or coupons, tours, transfer services and all other services published on the Site may be withdrawn and removed from the Site by MPT and/or at the request of third parties with whom MPT has a contract or with the decision of MPT. In such a case, the User(s)/Guest(s) have no right to claim any damages.
3.7.    The guest whose reservation number becomes invalid will not be able to benefit from the relevant services. The guest accepts that he cannot claim any compensation or other rights for this reason.

4.1.    Images and Contents presented on the Site are related to the use of the User(s)/Guest(s). All rights of all images, texts, graphics, animations, software codes and all kinds of works in the content of the site are reserved. Unless otherwise stated, it cannot be used for commercial or personal purposes without permission and reference. It is forbidden to publish any element of this Site in any medium or on another website or to link without the permission of MPT.
4.2.    In addition, it is forbidden to copy or use the software used in the design of the pages on the Site and in the creation of the database and all rights reserved.
4.3.    The Site may contain links or references to other websites that are not under MPT\’s control. MPT is not responsible for these links and references.
4.4.    MPT is open to all kinds of feedback regarding the Site, and all these feedbacks submitted to the Site are the property of MPT and can be used for marketing purposes by anonymizing without harming the rights of the User(s)/Guest(s) or related persons.

5.1.    User(s)/Guest(s) are obliged to comply with these Terms of Use while using the services in the relevant sections of the Site.
5.2.    While the User(s)/Guest(s) benefit from the Site and its services, they may access MPT\’s Site services with the provisions of the Turkish Penal Code, the Turkish Commercial Code, the Law on Intellectual and Artistic Works, the Industrial Property Law and legal regulations, the Turkish Code of Obligations, other relevant legislation. agrees to comply with all kinds of announcements and notifications to be published regarding Otherwise, MPT may block the User(s)/Guest(s) access right to the Site. All legal, penal and financial responsibilities that may arise due to these notices and illegal use belong to the relevant User(s)/Guest(s).
5.3.    The User(s)/Guest(s) are obliged not to take actions that prevent or make it difficult for other users/guests to use the Site, not to force and/or lock servers or databases with automatic programs. No attempts to cheat data can be made by the User(s)/Guest(s). Otherwise, the rights to use the Site will be terminated, and any administrative, legal and penal liability that may arise from this situation will arise on the relevant User(s)/Guest(s).
5.4.    The User(s)/Guest(s) cannot delete or remove the notes under the Copyright, Trademark and any Law on Intellectual and Artistic Works from any material copied or printed from the Site.
5.5.    The relations of the User(s)/Guest(s) with each other or with third parties are under their own responsibility. At the same time, the user(s) /Guest(s) are responsible for the risks related to the links to third-party platforms (links to different websites) redirected from the Site.
5.6.    Different rules and obligations specific to the section may be specified in certain parts of the Site. If these sections are used, the relevant rules are deemed to have been accepted in advance.

6.1.    MPT states that the User(s)/Guest(s) will benefit from the services specified in Article 2 of these Terms of Use but not limited to technical failures, issues at the discretion of third parties, updates, and that the User(s)/Guest(s) It accepts and undertakes that (s) processes their personal data in accordance with the relevant legislation.
6.2.    If it is determined that the User(s)/Guest(s) cause any electronic sabotage, attempts to interfere with the earnings and/or attack that will prevent the operation of the Site, or from the official authorities to the User(s)/Guest( s ) ) or an official investigation request, MPT has the right to investigate and disclose the identity information of the relevant User/Guest.
6.3.    MPT may make unilateral changes to these Terms of Use without any notice in order to ensure the continuity of the services it undertakes. It has the right to unilaterally stop, change its content or cancel the service provided by the Site at any time, permanently or temporarily, without giving any reason. User(s)/Guest(s) accept this savings in advance. Our company will publish the updated Terms of Use under the same link with a new date update on the Site. The updated Terms of Use will be effective from the moment of publication and use of the Site or its services will be subject to the renewed Terms of Use from then on.

7.1.    The tours, activities and events listed on the Site are not provided directly by MPT, but by third parties that MPT provides services to. MPT only acts as an intermediary between the User(s)/Guest(s) and the operators/providers whose services are advertised on the Site. MPT is not responsible for the nature of the services provided by these operators/providers, if the services are defective, defective, incomplete, incorrect, misleading, and the illegality of the content offered by the relevant website owner operator, and MPT has no commitments regarding the services provided by these persons. I can\’t be. For this reason, MP cannot be held responsible for any damage or expense incurred due to third-party services offered on the website to which you will be directed through the Site.
7.2.    In cases where the site links or directs to other internet sites, the terms of use and privacy/security policy of those sites are valid for all uses and transactions. Any dispute, direct and indirect damages and losses that may arise due to the use of information on other websites accessed for advertising, banners, content on the site or for any other purpose, terms of use on other websites, privacy/security policy, service quality and other practices. MPT is not responsible for losses.
7.3.    Despite appropriate and necessary storage and security measures are taken on the Site, there is always the risk of unauthorized access to the data collected on the internet. Therefore, MPT does not guarantee that it will be fully protected from unauthorized access by third parties.

8.1.    Our company attaches importance to the privacy of the User(s)/Guest(s). The principles, principles, purposes and measures adopted by MPT within the framework of the personal data protection legislation are explained in detail in the "Personal Data Processing and Protection Policy", which you can access from the "https://www.travelassistant24.com/FTI_Information/2023_FTI_GROUP_DPP.pdf" link. We kindly ask you to carefully read and examine these documents. In addition, in the areas where personal data will be collected by the Site, there is a Disclosure Notice regarding the collection, processing and sharing of the personal data of the User(s) / Guest(s).
8.2.    Our Company is not responsible for any damages that may arise due to undesirable and/or unforeseen reasons or due to the disclosure of information that will occur through the fault/intention of the User(s)/Guest(s).
8.3.    To improve the use and functionality of the Site, to display personal content and advertisements to the visitors , It is tracked through cookies in order to perform analytical activities within the site and to follow usage habits. The information obtained can be used for advertising, etc., in order to enrich and improve our content section, and to be limited to these purposes, subject to confidentiality principles. It is shared with the companies we cooperate with. You can find detailed information about your personal data processed through cookies from our Cookie Policy at the link https://www.travelassistant24.com/en/tr/footer/mpt/1/ta24/7/cookie-policy

9.1.    The User(s)/Guest(s) are obliged to compensate for any damages incurred by other users, guests, our Company and third parties in case of breach of the Terms of Use.
9.2.    The implementation of these Terms of Use is subject to the laws of the Republic of Turkey and Istanbul (Central) Courts and Execution Offices are authorized in case of disputes.
9.3.    These Terms of Use will remain in effect as long as the Site continues to be used and is not updated by MPT.

If you have any questions about the Terms of Use, complaints or any other problem, please contact us using one of the communication channels below.


MP Turkey Turizm A.Ş.
Mersis No: 0623038261865834
Address: Harbiye Mahallesi Asker Ocağı Caddesi Süzer Plaza Blok No: 6 Interior Door No: 119 Sisli/Istanbul 
Phone: 0242 310 11 00 
Kep Address: mpturkey.turizm@hs01.kep.tr
Email: info@travelassistant24.com