Antalya Airport (AYT)-Transfer-Pick-Up Times-Departure and Arrival Times

Yayınlanma: 03.01.2026

DEPARTURE FROM ANTALYA AIRPORT

PASSENGERS WITH LIMITED MOBILITY

WI-FI SERVICE AT ANTALYA AIRPORT

Antalya Airport (AYT)-Transfer-Pick-Up Times-Departure and Arrival Times

Welcome to Antalya Airport

We want to make your departure as easy as possible; so here are some preparation tips that will make your time at our airport even more comfortable:

Keep all the necessary documents on you, i.e. your ticket, valid passport, visa, if needed, and other travel documents
Check the contents of your baggage considering the permitted size and weight as airlines are applying strict controls (check your airline’s security regulations and our security advice)
Check your insurance
You can enjoy our pleasant restaurants and shopping areas
Contact your airline if your child will travel alone or if you would like to travel with your pet.

Dropping off passengers

You can drop off passengers on the departure levels of all terminals. Due to security restrictions, you are not to leave your vehicle and you are not to stop for more than 2 minutes at such zones.

You can also make use of the parking facilities offered by our Terminal and accompany your family and friends to the terminal. Moreover, our restaurants and shops are there to offer you a nice time.

Our drop-off points for our disabled passengers, on the other hand, are marked clearly.

Check-in

Check-in area is on the ground floor of our airport.

You can find your check-in desk by looking for your flight number on the flight monitors.

It is recommended to check in at least 2-3 hours prior to your flight’s departure.

Click here to find out from which terminal your airline operates.

Check-in procedures

The check-in staff ask for your ticket and your passport
Your luggage is weighted, checked and automatically transported to the plane
You receive your boarding card indicating your departure gate and your reserved seats
From here, you are guided to the security control and the gate area

Luggage & security information

Fraport TAV Antalya Airport always serves abiding NCASR (National Civil Aviation Security Regulation), ECAC (European Civil Aviation Conference) and ICAO (International Civil Aviation Organization) regulations, representing national and international legislation, in order to ensure passenger security at our Airport.

For this reason, in order to ensure Terminal Security and Flight Security, please find in this link the “List of Prohibited Items” that people are not allowed to have on them at the Terminals and in their Cabin Baggage (Hand Baggage) considering the national and international legislation; we would like to advise you that they will be confiscated if they are found at Security Check Points and that “Hand Baggage” and “Checked Baggage” are prepared accordingly.

Please read the regulations on checked baggage before arriving at the airport.

Remember that you can contribute to safety and security throughout your stay at our airport.

We recommend you to read information on self-security check.

Departure fee

Citizens of the Republic of Turkey are charged a departure fee of TRY 50 while leaving the country.

There is no need to get a departure fee stamp for the following people:

• People who have a residence permit abroad as of the date of exit,
• People who depart with an identification document issued by the Turkish Republic of Northern Cyprus,
• Children aged below 7,
• People who depart with safe-conduct pass (Pasavan) and similar documents
• Staff of road, air, sea and rail mass transport and cargo vehicles traveling for commercial purposes.

• From the date of 01.01.2020, there will be no collection of Abroad Exit Fees by other banks other than state banks. You can make your payments online through the interactive tax office "https://ivd.gib.gov.tr" web and mobile applications.

LOST & FOUND

Have you lost something at the airport? The Lost & Found Office of Fraport TAV Antalya Airport will be happy to assist you in finding your missing belongings.

If you think that you left your item in front of any terminal, at car park, check-in area, gate area or terminal entry points (excluding in-flight), please contact Lost & Found Office at the Terminal.

If you forgot or lost your belongings in-flight or at the baggage reclaim carousel found in the baggage reclaim area, if your baggage turns out to be damaged or to have missing items, then please contact the Lost and Found Office of the Ground Services company that provides services to your airline company.

Click here to find out which ground service company is serving the airline company.

Lost Item Report Form

Traveling with pets

Procedures and restrictions for travelling with pets differ depending on the airline. Therefore, it is recommended that you request information from your airline company about restrictions and necessary documentation if you are planning to travel with your pet.

Passenger rights

Has your flight been cancelled or seriously delayed?

It is the responsibility of the airlines to provide information in such cases of inconvenience. They are required by law to inform you of your rights and to explain how and where you can lodge a complaint.

Please ask for information at the airline’s or tour operator’s desk, especially with regards to compensation and assistance.

Please click here to read the Turkish regulations on air passenger rights:

http://web.shgm.gov.tr/doc4/shy-passenger.pdf
http://web.shgm.gov.tr/doc4/shy-yolcu.pdf

For information on the air passenger rights in the European Union please check information provided by the European Comission:

http://ec.europa.eu/transport/passenger-rights/en/03-air.html
http://ec.europa.eu/transport/publications/doc/apr_leaflet_en.pdf

To obtain information by phone:
Directorate General of Civil Aviation
Phone: + 90 (312) 203 60 00

Passport check

Departing passengers have to present a valid passport or identity card at the passport check desk. The presented document should not expire before the return journey. Note that some destinations require a passport validity of 6 months to enter their country.

For further assistance, contact Meeting Point Turkiye.

Travelling with children

Are you travelling with your whole family?

Both our airport and the airlines offer many services to make your trip as easy as possible.

At our airport, children are always welcomed. We have a children’s playground at Terminal 1 and Terminal 2 and all terminals are equipped with convenient baby changing rooms.

Please click here to find these facilities on our terminal map.

We would like to state that there are many activities for the children at our airport. Many of our shops offer colorful toys and some restaurants serve special meals for our little guests.

Will your child travel alone?

The airlines are liable to take care of the children traveling unaccompanied. Airlines guide your child and ensure his/her safety throughout the entire journey. Our departing underage passengers are accompanied from check-in desk to the aircraft; while our arriving underage passengers are delivered to their families at the exit. For more information, contact the airlines.

Departure gates

Our terminals are characterized by the open gate concept, which means that we have centralized the security controls. After passing the security check, our passengers reach the gate area that offers several snack locations and duty-free stores. See terminal map.

All gates are close by; therefore, it does not take more than 5 minutes to go to your gate from any shop and restaurant. The monitors will help you to find your gate easily. So, after security control, you can relax and enjoy our shopping and food and beverage offers presented in a unique design.

ARRIVAL IN ANTALYA AIRPORT

Passport and Visa

Passengers should check the validity of their travel documents and whether or not they need an entry visa for Turkey in advance. Passports must be valid at least until the end of stay.

In order to facilitate visa procedures for citizens of the countries subject to visa regulations, there are visa desks in the arrival hall before passport check. Please click here to see our arrival hall.

Please visit the website of the Ministry of Foreign Affairs of the Republic of Turkey for more information about visa procedures and fees for various countries:

Visit

Baggage reclaim

Passengers reach the baggage reclaim area hall after passport check. Free baggage trolleys are available here.

Airlines and their ground-handling companies are responsible for baggage handling and delivery at Fraport TAV Antalya Airport. For further assistance, please contact the appropriate airline/ground handler.

Customs

After passport check and baggage reclaim, passengers must pass through customs. If they have nothing to declare, they can use the green zone without any further inspection.

Passengers, who have goods subject to customs procedures, must go though the red customs point. The customs officers will assist as necessary for declaration of goods.

Duty-free products that are not allowed to go through customs, prohibited or restricted articles should be declared (weapons, ammunition, narcotics or protected animal species).

Please click the following link for information about customs procedures and clauses provided for passengers in the Customs Law no. 4458:

Visit

Passenger rights

Has your flight been cancelled or seriously delayed?

Please ask for information at the airline’s or tour operator’s desk, especially with regards to compensation and assistance.

Please click here to read the Turkish regulations on air passenger rights:

http://web.shgm.gov.tr/doc4/shy-passenger.pdf
http://web.shgm.gov.tr/doc4/shy-yolcu.pdf

For information on the air passenger rights in the European Union please check information provided by the European Comission:

http://ec.europa.eu/transport/passenger-rights/en/03-air.html
http://ec.europa.eu/transport/publications/doc/apr_leaflet_en.pdf

To obtain information by phone:
Directorate General of Civil Aviation
Phone: + 90 (312) 203 60 00

Travelling with children

Are you travelling with your whole family?

Both our airport and the airlines offer many services to make your trip as easy as possible.

At our airport, children are always welcomed. We have a children’s playground at Terminal 1 and Terminal 2 and all terminals are equipped with convenient baby changing rooms.

Please click here to find these facilities on our terminal map.

We would like to state that there are many activities for the children at our airport. Many of our shops offer colorful toys and some restaurants serve special meals for our little guests.

Will your child travel alone?

GENERAL INFORMATION ABOUT ANTALYA AIRPORT

FLIGHT MONITORS

All our terminals are equipped with several flight monitors that provide detailed flight information.

If you enter our terminals at the departure area, you will see the monitors that indicate the flight details. In the gate area, the monitors show the actual gate of the flights. The flight monitors in the arrival area indicate the actual arrival time of every flight as well as the corresponding baggage reclaim carousel number for arriving passengers.

Please see our mapto find the locations of the monitors.

INFORMATION DESKS

There are information desks in each of the arrival and departure halls in our 3 terminals. The personnel at the information desks speak Turkish, English, German and Russian. Fraport TAV Antalya Airport personnel will be happy to answer all your questions.

Please see our map to learn the locations of the desks.

INFORMATION DESKS In high season, special terminal guides help our passengers to make their stay more comfortable.

INFORMATION DESKS

A Passenger Information Kiosk is located at each Terminal 1 and Terminal 2 gate areas. Video calls can be made and necessary information regarding your flights can be received from information personnel thru these kiosks.

PASSENGERS WITH REDUCED MOBILITY

We hope you will enjoy being at an easily-accessible airport with our staff, who will take care of your special needs.

Vehicles of persons with disabilities and veterans (including First degree relatives of veterans) will benefit from free parking provided that they show the relative documents. 1rst degree relatives of martyr’s will also benefit from this free parking service regardless of usage time.

TRAVELLING WITH CHILDREN

Are you travelling with your whole family?

Both our airport and the airlines offer many services to make your trip as easy as possible.

At our airport, children are always welcomed. We have a children’s playground at Terminal 1 and Terminal 2 and all terminals are equipped with convenient baby changing rooms.

Please click here to find these facilities on our terminal map.

We would like to state that there are many activities for the children at our airport. Many of our shops offer colorful toys and some restaurants serve special meals for our little guests.

Will your child travel alone?

BAGGAGE SERVICES

Baggage trolleys are available inside and outside the terminals. They are located in our departure and arrival halls as well as in the parking lot area. You can locate them on the map.

Baggage wrapping service is provided 24 hours a day for a fee at the departure halls of Terminal 1 and Terminal 2 by an external provider.

BAGGAGE SERVICES

Moreover, if you depart from Terminal 1 or from our Domestic Terminal, you can leave your baggage in the luggage locker, which is located in the arrival hall of the domestic terminal. You can locate it on the map.

BAGGAGE SERVICES

MEDICAL SERVICES

Fraport TAV Antalya Airport provides 24-hour emergency and general healthcare services in cooperation with MMS Clinics, an affiliate of Anadolu Hospital. The Clinic is well equipped for most medical situations, and is capable of handling any case of emergency. There are also defibrillators available in case of emergency.

An ambulance with emergency equipment is on call at all times. The medical team consists of qualified doctors, nurses, paramedics and ambulance drivers, who are particularly trained to deal with emergencies.

If necessary, the medical services team can work in cooperation with other domestic and foreign healthcare institutions in the city.

You can locate the medical services and defibrillators on the map.

PRAYER ROOM

Our airport offers 4 mosques that can be visited by all the passengers and that are always ready for use.

You can locate the prayer rooms in the floor plans.

SMOKING AREA

It is forbidden to smoke at International Terminal 1, International Terminal 2 and Domestic Terminal. However, Terminal 1, Domestic Terminal and Terminal 2 offer an outside smoking terrace after security check, which can be found in very few airports worldwide. It welcomes you with a unique view of the apron and runway. As the smoking terrace is integrated with the gate area, you can easily access shopping facilities and food and beverage points.

You can find it in the floor plans.

WI-FI SERVICE

Wi-Fi connection is available at the arrival and departure halls of our Terminal. Internet service is provided through DorukNet.

Internet access is free at our CIP Terminals.

TAX REFUND

Travelers who are not resident in Turkey can claim a tax refund for many goods purchased in the country.

Please follow these 3 steps for tax refund:

When you are buying a product, ask the shop staff for a tax refund check.
When you are leaving Turkey, present your purchases, the tax refund check and your passport to the customs desk to get them stamped.
Afterwards, present the stamped check, your passport and credit card at the Global Blue Customer Services or at a partner refund point. You can find them in the floor plans.

For Global Blue Tax Refund: http://www.globalblue.com/tax-free-shopping/turkey/

SERVICE COMPANIES

Bank

Akbank offers 24-hour banking services at our airport. Also currency exchange service is provided.

The bank is located in both arrival and departure floors of Terminal 1 and 2 as well as in the arrival hall of the Domestic Terminal.

Each of our terminals is equipped with various ATMs.

You can find the bank and ATMs in the Floor Plan.

Bank You can find the ATMs of the following banks at our airport:

Akbank
Garanti Bankası
Türkiye İş Bankası
Denizbank
Yapı Kredi Bankası
Türkiye Ekonomi Bankası
Türkiye Halk Bankası
T.C. Ziraat Bankası

Most ATMs accept all general credit cards, such as Visa, Mastercard, Maestro, Cirrus, Plus and American Express.

Exchange Service

Global Exchange

Global Exchange gives foreign exchange service for 7 days 24 hours in our airport. The firm operates in 4 offices totally; 2 in the Baggage Claim Hall in Terminal 1 International Arrivals (next to Duty Free) and another 2 in the Baggage Claim Hall in Terminal 2 International Arrivals (next to Duty Free). http://www.globalexchange.com.tr/

Global Exchange

Travelex Döviz Ticaret Yetkili Müessese A.Ş.

In order to provide an uninterrupted service to our passengers, all our stores in Antalya Airport are open 24/7. That means you are most welcome to pass by one of our stores before your flight or before leaving the Airport and purchase the currencies you need, no matter what time or day. Travelex has 3 Exchange stores in Antalya Airport. You can find them in

Store 1 : Terminal 1 International Arrival Terminal, After Baggage Hall.

Store 2: Terminal 1 International Departure Terminal, After Passport Control.

Store 3: Terminal 2 International Arrival Terminal, After Baggage Hall.

https://www.travelex.com.tr/magazalar/antalya-havalimanı

PHARMACY

PHARMACY Our airport offers 2 pharmacies located in International Terminal 1 and International Terminal 2. Our pharmacies provide a wide range of medication and wellness products.

You can find the pharmacies in the terminal map.

CIP SERVICES

CIP Services

CIP SERVICES

Would you like to move your airport experience to the next level with our CIP services which provides you highly privilege and priority? Our attentive and hospitable team is at your disposal on 24/7 basis with below services..

Reservation and for more information;

Please contact us via email at mptexcursion@meetingpointturkey.com or by phone at 444 51 56 (24/7 available)

CIP LOUNGES

CIP Lounge

We ensure your comfort and pleasure at our CIP lounges located at departure hall of Domestic / International terminals, within various refreshments, free wifi service and plenty of other facilities for you to have a memorable pre-flight experience. Leave the airport stress behind and enjoy the comfort and flavour before the flight.

24/7Refreshments
Restrooms(T1,T2)
TV,Tablet
Flight boards
Complimentary WIFI Internet
Play area & Baby feeding and changing room
Designated smoking area(T2)
Charging station for electronic devices

Price;

Per person 60 € (Int’l departure)

250 ₺ (Domestic departure)

Including VAT.
0-2 ages free.

Reservation and for more information;

Please contact us via email mptexcursion@meetingpointturkey.com or by phone at 444 51 56 (24/7 available)

CIP LOUNGES

MEET & ASSIST SERVICE

Meet & Assist Service

MEET & ASSIST SERVICE

Do not worry to catch the flight! Enjoy the end of your vacation with no loss of time. Our smiling CIP team will help you through all procedures before the flight. Privileged terminal entrance and check-in counters, privilege passport control and security check; all will be completed within a matter of minutes. In the end crown your travel experience with our delicious treats offered at our CIP Lounge.

Service process;

Greeting the passenger at the CIP meeting point outside the terminal
Entering the terminal through a private gate
Completing the check in process faster at dedicated counters
Fast passing through the passaport control
CIP Lounge

Price;

Per person 100 € (only departure)

• Including VAT.
• 0-2 ages free.

Reservation and for more information;

Please contact us via email mptexcursion@meetingpointturkey.com or by phone at 444 51 56 (24/7 available)

Antalya Airport (AYT)-Transfer-Pick-Up Times-Departure and Arrival Times

Frequently Asked Questions (FAQ)

You have read the blog post above carefully but still have unanswered questions? No problem – that is exactly why we created the FAQ section below.

Here you will find concise and reliable answers to the most common questions we have received over time about Türkiye, its culture and travel planning. From historical context to practical tips – everything clearly arranged in one place.

Our aim is to provide you with the best possible guidance and help you navigate all important topics with ease.

Your question is not listed here? Write to us in the forum – we update the FAQ section regularly.

Making changes to a booking is fairly simple but would depend on some conditions: whether your reservation complies with the cancellation policy, and if the service provider you selected is able to accommodate your request. If your request is still within the cancellation cut-off time, you could simply cancel your existing booking and rebook it with the correct details. If your booking has passed the cancellation cut-off time, chat with us online by clicking on the 'Chat With Us' button ! You will need to provide us with the below details: Full name (the same name used for the booking) Booking number/Booking Reference ID (it looks like this: ABC123456) Activity name Details to be amended

All details of your booking such as pick up location/instructions, vehicle & service details as well as the merchant contact details are available on your voucher. Please refer to it via your Account > Bookings

The price shown is the total service fee per vehicle. The price may vary according to the supply conditions at the time of your search.

Typically, it is recommended to schedule your pick up 30-40 minutes after your domestic flight landing time if you have check-in luggage, while 20 minutes after would be enough if you only have a carry-on. If you're coming from an international flight, it is recommended to schedule your pick up an hour or 1.5 hours after landing to give enough time for getting through customs. It's also recommended to call your assigned driver once you've landed to inform them that you've arrived so they know to expect you soon.

Anything that needs to be stowed away in the trunk of the vehicle will be considered luggage. Carry-ons are bags that you can put on your lap while inside the vehicle. Oversized items (e.g. bikes, strollers, foldable wheelchairs, etc.) will count as 2 pieces of luggage. The maximum amount of luggage allowed is displayed next to the suitcase icon in each product page. Please take that into consideration when selecting your preferred vehicle. Standard luggage measures a total of 62 linear inches (157.48cm) or 27 x 21 x 14in (68.58 x 53.34 x 35.56cm) and should weigh around 50lbs (22.68kg) based on most airline standards for check-in luggage.

Free Waiting Time is the amount of time that the driver will wait for you after your selected pick up time - in case you're delayed during immigration, baggage claim, or customs - for no additional fees. Most of our service providers will monitor flight statuses and make sure the driver will be there to pick you up when you land. In case of delays, it is recommended to contact Travelassistant24 or the local service provider in advance and request to extend the waiting period until you can meet the driver. Additional charges may apply.

Most of the vehicles will allow you to bring a foldable wheelchair. Please make sure you take into account the amount of luggage you'll be bringing since foldable wheelchairs will take up space in the trunk of the vehicle. We try our best to attend to all your needs, but unfortunately, not all of vehicles are wheelchair accessible. Photos of vehicles with wheelchair ramps will be provided whenever a wheelchair accessible vehicle is available. Please indicate that you'll be bringing a foldable wheelchair on the 'Special Instructions' field right before you confirm your booking.

It's fast and easy! Fill in the pick up information, preferred date and time, and number of passengers then click 'Search'. Travelassistant24 will help you find the best options available for you. Once you've found your airport transfer option, click 'Book Now' and complete the payment.

With Pay-on-Pickup (POP), you can book your airport transfer in advance and pay the driver directly after you reach your destination. No prepayment is required.

Yes! You can pay in cash or with a credit/debit card directly to the driver. Payment options may vary depending on the location.

No, you do not need to enter any payment details when booking. You simply reserve your transfer and pay when you meet your driver.

Yes, after completing your booking, you will receive an instant confirmation via email or SMS with your transfer details.

Don't worry! Our drivers monitor your flight in real-time, and if your flight is delayed, your driver will adjust the pick-up time accordingly.

Yes, you can cancel your transfer for free up to X hours before your scheduled pick-up time. Simply contact our support team.

No! The price you see at booking is the final price you pay. There are no hidden costs.

Your driver will be waiting for you at the specified pick-up location with a sign displaying your name or booking number.

If you cannot find your driver, contact our 24/7 support team, and we will assist you immediately.

Tipping is optional but always appreciated. You can tip your driver in cash if you are satisfied with the service.

Yes. Make sure to enter the details of the correct passenger at checkout.

Yes, you can.

Anything that needs to be stored in the trunk of the vehicle will be considered as luggage. Carry-ons are bags that can be placed on your lap while in the car. Oversized items such as bikes, strollers, foldable wheelchairs, etc., will count as 2 pieces of luggage. The maximum number of luggage pieces allowed is indicated next to the suitcase icon for each option. Standard size is defined as a total of 62 linear inches (157.48 cm) or 27 x 21 x 14 inches (68.58 x 53.34 x 35.56 cm) and approximately 50 lbs (22.68 kg).

If you choose to be picked up based on your flight's arrival time, the driver will monitor your flight and pick you up after it has landed. If you choose to be picked up at a designated time, the driver will pick you up at the selected time. Please note that if you choose a specific pick-up time and your flight is delayed or rescheduled, you won't get a refund.

The driver or the representant of the transportation provider will be waiting at the designated location or in the arrival hall holding a sign with your name. Due to the busyness at the airport it can be that you cannot meet eachother - so in this case Please ensure your phone is connected to the Internet so you can contact the driver if necessary. We recommend getting a roaming service or a local SIM card.

Depending on the local operator, the driver's contact information may or may not be available at the time of booking or before your trip. If the driver's contact details were not provided, you can choose to contact the local operator directly through the contact information found at the bottom of your Travelassistant24 voucher. Or, you can contact with us online. Simply go to the Bookings page, select the booking and then select the contact icon.

Travelassistant24 has a wide range of airport transfer options, including express shuttle, shuttle buses, public buses, taxis, private cars, and more. Our transfer services cover over a huge number of cities and resorts! We've got you covered wherever you go.

Sorry to hear your flight got delayed! Don't worry, our transportation providers will closely monitor your flight status, so as long as the flight number you provided has not changed, your driver will be there to pick you up.

It is recommended to make a booking at least 2 days before the date of your trip to secure a high-quality transfer service at the best price. Most of our transportation providers offer free cancellation for trips canceled 24 hours prior to the indicated pick up time, so you won't have to worry if you have sudden changes in your plans.

Cancellations may be done by chatting with us online. Click on the 'Chat With Us' button ! You will need to provide us with the below details: Full name (the same name used for the booking) Booking number/Booking Reference ID (it looks like this: ABC123456) Activity name Supporting documents to validate cancellation/refund request (flight cancellation notices, medical-related documents etc.) Note that cancellations made after the free cancellation period may not be fully refunded.

Prices displayed for private transfers are valid for 15 minutes from when the search was conducted. After, the price may be subject to change. In case of price changes, you will be notified and asked if you would like to proceed with the booking. Note that we will not charge more than what you have agreed and confirmed to pay for.

A child or infant who would require an individual seat will be considered a regular passenger, unless otherwise stated within the details of the activity. Depending on the activity, there may child or infant seats available.

In case you're unable to locate your driver: Check the pick up information on your Travelassistant24 voucher to ensure that you are at the correct location. This is the same information provided to the local operators as well. Check your registered email address to see if the operator has tried to contact you via email or by any other contact method that you provided during your booking. Tip: most airports have free WiFi. If you are not able to connect, you can try your luck at the nearest convenience store or cafe. If you're still unable to locate your driver, contact the local operator. Contact information can be found at the bottom of your Travelassistant24 voucher. In cases where the local operator number is not available or the operator is not responding, please chat with us online. Simply go to the Bookings page, select the booking and then select the chat icon.

In some cases, local operators might charge an extra fee in addition to the product price. These conditions are activity-dependent and customers are advised to read and understand all potential surcharges before making any bookings. Conditions regarding the surcharges will be clearly stated within each activity detail. Some common surcharge examples include: Pick ups or drop offs outside the service area Requests for child or infant seats Exceeding free waiting time If you feel like you have been unfairly charged, please chat with us online. Simply go to the Bookings page, select the booking and then select the chat icon.

While it may be a common practice in some countries, tipping is optional (unless otherwise stated within activity details) but always appreciated! Please be informed that the tips are non-refundable under all circumstances and the amount will not be reflected on the receipt.

Customers are issued a receipt for all bookings made on Travelassistant24. To view this receipt, log into your account and go to 'Bookings', click 'View more' under the activity, then click 'Receipt'

The pick-up/drop-off terminals will be automatically assigned when you enter your flight number when placing your booking. Alternatively, you can contact your driver to inform them of the terminal where you wish to be picked up/dropped off.

If you cancel your booking within the free cancellation period, you can do so free of charge on the Bookings page. After the free cancellation period, you can cancel only due to unforeseen circumstances. In this case, you might not be eligible for a full refund. For more details, please contact our customer support.

If you choose to be picked up at your flight's arrival, the driver will wait for you based on the flight landing time. If you choose to be picked up at a designated time, the driver will pick you up exactly at the selected time. Please note that if you choose a specific pick-up time and you are late, you won't get a refund.

If your flight is scheduled to arrive late at night, there is no surcharge. However, if your flight was not originally scheduled to arrive late at night but is delayed and does arrive late at night, a surcharge will apply. The amount varies depending on the country/region.

You won't be charged during the free waiting time. If your delay extends beyond this period, please contact Klook or the operator to see if the driver can wait longer. In this case, an additional charge may occur. If you think you've been overcharged, please reach out to our customer support. Go to the Bookings page, select your booking, and click 'Chat with us' to do so.

Yes, the driver or a representant of the transportation providers will greet you with a sign.

Please contact the driver who picked you up directly. You can also reach out to the operator specified in your voucher.

Sorry, you can't amend your booking once it's confirmed. If the booking is still fully refundable, we suggest canceling your booking and making a new one based on the changes you need.

Different cars of similar models can be arranged depending on the availability of the pick-up date. You will be provided with the exact model you selected only if you chose a package with the "Model guaranteed" tag.

No. This is a private transfer dedicated to you or your group. Therefore, you don't need to share the car with stragners.

In some countries or regions, it is mandatory to use child seats by the law. Usually, child seats are required for infants aged between 1-4 and weighing 17-25 kg. Make sure to check the details in advance.

It depends on the operator. Make sure to check the package details.

These and similar items are not classed as normal sized luggage. A payment of an extra fee is required, the amount depending on your ultimate destination when using the transfer service. You should notify us at the time when you make your reservation.

After you have successfully filled out all of your information on our website, you will receive an automated email with all of your details and another confirmation email from us .

A private transfer is where we transport you as an individual passenger without the need to share a car with anyone else. Once you arrive at the airport you won't need to wait for other passengers. The driver will be waiting for you with a name board clearly displaying your name and then transport you to the address you have specified. Any additional services are shown in the confirmation document given to you when ordering the service.

The free waiting time for domestic flights is 45 minutes, for international flights 60 minutes, 60 minutes for cruise ships, 15 minutes for addresses, hotels and stations. It is advisable to always have your phone turned on for any communications with the assigned driver, in any case, once the waiting threshold is exceeded, if the driver is available, a slight surcharge will be applied.

Certainly! Considering our terms and conditions, please send an email to info@travelassistant24.com or initiate the live chat online to immediately get in touch with one of our operators. We will gladly try to make the requested modification to your booking.

Our drivers strictly respect legal contracts with the Travelassistant24, failure to show up, if this were to happen, would result in a violation of the contract with the company and a full refund to the customer.

Not yet but soon. But in the near future you will be asked to select the payment method. You will be able choose to make the payment online or pay the driver directly by pre-authorizing the amount that will be unlocked once the driver has received the payment, within a 24-hour period.

Once you complete your booking, you will be issued a voucher with full instructions on how to meet your driver and where he/she will be waiting for you. Some airports have reception desks, at other airports the driver will meet in the arrival hall, at other airports you may be requested to go to the coach bays (usually group bookings). Each supplier at each airport has a different set of instructions. These instructions are integrated clearly into your booking voucher and include all details you need to make your transfer hassle free. You will also have 24 hour telephone contacts issued on the voucher in the event that you should still have problems finding your driver.

We offer the following types of transportation: Private hire with driver: These transportation services are provided to the customer and his party according to the individual time and route requirements of the customer. The customer and his party will not travel with any other party. As soon as you have met your driver you will depart for your destination. No waiting for other parties and no additional stops. Shuttle or shared ride: These transportation services are provided to pre-booked customers on vehicles operating on flexible routing and flexible departure times. The customer and his party will travel in a vehicle shared with other customers on a vehicle most convenient to the Supplier. Public transport: These transportation services are for use by the general public operating on a predefined route and predefined schedule. The customer and his party will travel in a vehicle shared with other customers and members of the public. Car Rental or Car Hire without driver: Transportation is offered as car rental without driver for short periods of time

Yes, flight arrival times are monitored. If you have problems collecting your luggage or clearing immigrations, please call your supplier or the Customer Care telephone number supplied on your e-mail confirmation of booking. In respect of flight delays, diversions, missed connections when the transport service originates from the airport, the waiting policy is: Flight Delays: · Private hire with driver: Flight delays from original scheduled flight time of up to 3 hours are included. With Flight delays over 3 hours you must contact the Supplier to request the vehicle be kept waiting. An additional fee is payable in advance of the transport service. If you do not do this, the service will not be provided. · Shuttle or Shared ride: You will be offered transport on the next available shared service. · Public Transport: You will be offered transport on the next available scheduled service. Please do not send us an e-mail to advise of delays as e-mails are queued and we may not read your mail until it is too late. Flight Diversions: The airline will transport you to the scheduled airport, and the delay policy above applies. Flight Cancellations, missed flights and missed connections: Please refer to our cancellation policy.

We give an indication of the distance and driving time between transfer points at the moment of booking. This information is supplied as a guidance only and not as commitment. The Supplier retains absolute discretion to choose the actual travel route to your destination, and it may not necessarily be the most direct route or use toll roads.

All the airlines have handling agents. They will organize for any mislaid luggage at the airport to be forwarded to your resort address. Baggage left on board the transport vehicle shall be sent to the address given to us by you in the service booking request and you shall pay any additional charges.

You should make two individual bookings for the arrival and departure from different airports.

If you saw a screen with a confirmation number, we have the booking. You should also receive an automatic e-mail. You can also log in to MyBooking to view and print your transfer details. If you still have doubts, please contact us with the following information: · lead name · the airport · resort · dates booked We will re-issue the e-mail confirmation for you.

We only accept bookings up to 24 hours prior to arrival. We do not accept bookings under the 24 hour limit either by telephone. You may like to consider booking the return leg only.

Transportation of a much loved pet (cats and dogs only) can be a worrying experience. We are happy to cater for pets accompanying their owners. You must have a correctly sized container to carry your pet, otherwise we may refuse travel for your pet. The following requirements must be met: · The container must be large enough for the pet to stand up, turn around and lie down in a natural manner. Your pet will be in the container for some time and therefore, it should be as comfortable as possible. · The container must be strong enough to protect the pet during transport, be secure enough to contain it and have sufficient ventilation on all four sides to ensure the air quality in the container will not deteriorate. · The door must be secured in such a manner that it will not open accidentally or your pet cannot open it during handling and transport. · Your pet's nose and paws should not be able to fit through any ventilation opening or door mesh. · The container must have a water pot and a food container accessible from outside. · Fibreboard or wire mesh containers are not suitable for air transportation. Detailed instructions on the container specifications can be found in the IATA (International Air Transport Association) Live Animals Regulations. Most pet stores and many kennels sell containers or they can be made to measure to the IATA specification. How do I make my booking? You will have to advise us at the same time you make your booking. You will also need to indicate the dimensions and weight of the container (container weight must include weight of your pet). Please note normal baggage restrictions apply, and you will most likely require to book additional luggage space so we position the correct type of vehicle. Unaccompanied Pets are not currently catered for. Pets are transported at owners own responsibility. Any transportation to pets normally produces stress to your animal and must be taken into account if you have a very sensitive animal.

Yes, the driver will wait. If you foresee an extended delay, please advise us at the time of booking, so we can advise your supplier.

We do not recommend booking of this type, as the transport service will wait only for the flight booked. If there are any delays from the other party joining (and delays do happen!), the service may not be provided.

Once you complete your booking you will be able to access your voucher. On the voucher you are issued complete and detailed instructions on where and how to meet your driver. You will also find local telephone numbers and our own 24 hour contact numbers.

We recommend you book independent arrival journeys from the airport, and one single return booking for all the group. Flight details must be of the earliest departing flight.

Yes, there is no problem for a BRIEF stop to collect keys (5 minutes maximum) and continue to your accommodation IN THE SAME RESORT. If the key collection point is further than your actual destination, you must book the furthest point the vehicle will have to travel. Please note this service is not available in cities and capitals, only tourist resorts. It is imperative we are advised at the time of booking indicating the address of the key collection office and local telephone number. Key collection is only available for private transfers.

The category of vehicle in which the transport service shall be provided is not guaranteed and the Supplier has absolute discretion to substitute the vehicle. Sometimes the vehicle may need to be substituted if it means that the service can be provided in circumstances where it would not otherwise be possible.

When booking, if you are travelling with a wheelchair and the destination has the option for wheelchair, it will be shown in the "Optional extras" on step number 3 of the booking process as "Foldable wheelchair , not electric" please select and continue your booking. If you will be travelling with Motorized Foldable Wheelchairs or an Electrical Disability Scooter, these are considered as baggage, and our normal luggage allowance must be taken into account. "Optional Extras" are only available on Private Standard Transfers, not on Shared Transfers. This service is for reduced mobility passengers. Some mobility will be required from the person in the wheelchair to get in and out of the vehicle. Specially adapted vehicles for people without mobility may be booked at some destinations, but only ON REQUEST due to the limited availability of these vehicles. We request you contact us with your travel dates prior to booking to verify availability and pricing.

If you have the confirmation number or QR Code; simply log on to "My Booking" and show it to the representant of the transportation provider or driver.

Using your credit card to make purchases via our web site is a secure way to pay for your bookings- as safe as booking through our telephone reservations centre. We have put a number of security steps in place to give you, the customer, total confidence when purchasing your airport transfers over Internet. All sensitive information, including personal details as well as credit card information, is kept confidential through the use of our secure server software (SSL). This means that information can only be exchanged between you and us, and that no third party can access this data. The padlock symbol on your browser shows which pages are covered by this security system. We do not retain live records of credit card information on our web servers after the transaction has been completed (i.e. you will need to enter your details each time you book over the Internet).

You may view and confirm your transfer at any moment. Simply log on to 'my booking' with your e-mail and confirmation number, and view your booking as it is currently standing with us.

All e-mail generated automatically at the moment of your booking is unattended. If you try to contact us by replying to one of these e-mails you will get an error message returned to you. To contact us, please use info@travelassistant24. Your questions will be queued and sent to the appropriate department.

If you have completed your booking and need some information, clarification on charges applied, or wish to make a complaint, you may well find the answers to your questions via these web site Help pages. If not, you can contact our Customer Relations team by contacting info@travelassistant24, who will be happy to investigate and resolve your issues for you. If you do wish to contact Customer Relations, please note that: Travelassistant24 acts in partnership with based accommodation, excursion suppliers, car rental and coach company businesses, and we will to refer to them in order to fully investigate the issues raised. We will aim to resolve your enquiry within a period of a working month, dependant on the conditions of the claim, the information received from all parties involved (allowing for a recognised period of time for all parties to respond), and would therefore ask that you to be patient until these matters can be concluded and resolved. Once a complaint has been received, a member of the Customer Relations team will be in touch with you, either by phone, E-mail or letter to request any further information and documentation that we may require in order to resolve your enquiry effectively. With this in mind, and if you have not already done so, it would help us if you were able to forward all relevant information. Please note that all Shuttle Direct systems use our booking reference as our prime form of identification. It would be helpful and save time if you could ensure that this reference number and the surname of the lead passenger are clearly visible on all documents sent to us. Preferably use our e-mail form at the top of the page to contact us, where your message will be tracked and dealt with as soon as we have all information collected.

Travelling with babies and young children implies extra preparation from your side: All his / her clothes, the push chair or baby buggy, maybe even a travel cot. To ensure you travel as stress free as possible, please pack all items correctly. Remember that each passenger has a limited luggage allowance per person, so your child also has one piece of luggage available: this can go for the baby buggy. If you are travelling with a lot of luggage, please read our baggage policy, and if you believe you will be travelling with more than the allowed luggage, please select the number of additional pieces of luggage you require. The type of vehicle that will transport you will be calculated automatically according to number of people travelling with standard luggage plus any optional extras you choose. This will determine the size and capacity of vehicle. In the event of additional vehicles being required to transport an excess of undeclared luggage, you will be held responsible for covering any additional costs.

You should provide us with the times as shown on your flight tickets, without modifying. All pick-up times will be calculated automatically and confirmed to you on your booking voucher. You must check the details on the voucher as soon as you receive it. Please notify us of any errors immediately as it may not be possible to make changes later. As a booking agent of the Supplier, we will forward your service booking request to the Supplier. Please check the date, time and location on your voucher or subsequent e-mail communication from us for the pickup details of your transport service. You must ensure that the arrival time at the departure airport allows you to arrive least 10 minutes before the check-in desk opens (not closes) and under no circumstances less than two hours prior to the scheduled flight departure time.

At the top of the booking form, you have an option to select 'To airport'. On selecting this option your journey will originate from the Town you select and you will be travelling to the airport of your choice.

The transfer from Antalya Airport to Alanya usually takes 90–110 minutes, depending on traffic. During the high season, waiting times at the airport may be slightly longer. Travelassistant24 ensures fast pick-up directly at the terminal exit – only a few steps away from your vehicle. Our licensed drivers guarantee a safe and comfortable journey along the coastal road.

The transfer to Side takes an average of 60–75 minutes. Travelassistant24 reduces waiting times at the terminal because your driver waits for you directly at the exit. The route leads over well-developed expressways and is ideal for a relaxed arrival. Our air-conditioned vehicles offer maximum comfort – especially after long flights.

The travel time to Belek is 30–40 minutes and is one of the fastest routes. The walk to the vehicle is usually less than 2–3 minutes. Travelassistant24 guarantees personal terminal pick-up, licensed drivers, and a safe, direct ride to all hotel zones in Belek.

Lara is the region closest to the airport – the transfer time is only 20–25 minutes. With Travelassistant24, you avoid taxi queues and long walks to shared shuttles. We guarantee immediate departure, modern vehicles, and licensed drivers so your holiday begins relaxed.

The journey to Kemer takes 55–70 minutes and leads through scenic coastal sections and tunnels. Travelassistant24 ensures minimal waiting times at the terminal – your driver waits with a name sign and accompanies you to the vehicle. Comfortable, safe, and without unnecessary delays.

You can reach Antalya city center in 25–35 minutes. With Travelassistant24, you save time because your vehicle is ready directly at the terminal exit and no intermediate stops are made. Ideal for city visitors or business travelers who want to arrive quickly and safely.

The transfer to Sultanahmet takes 45–60 minutes depending on traffic. Since the airport is located north of the city, congestion may occur on the main D100 axis and in the historic center. Travelassistant24 ensures minimal waiting times as your driver waits directly at the terminal exit and accompanies you to the vehicle in just a few steps.

The travel time to Taksim is 40–55 minutes. Traffic on the E5 can vary during peak hours. With Travelassistant24, you avoid taxi queues because the driver waits punctually at the terminal and the vehicle is only 2–3 minutes away. Ideal for a relaxed arrival in modern Istanbul.

Beşiktaş can be reached in 45–60 minutes. The route leads through busy main roads, so a pre-booked transfer saves time. Travelassistant24 offers terminal pick-up without waiting time, air-conditioned vehicles, and experienced drivers who know the fastest routes along the Bosphorus.

The journey to Şişli takes 40–55 minutes. The O-1 connection is reliable but busier in the evening hours. Travelassistant24 guarantees quick terminal pick-up and a direct journey without stops – especially pleasant for business and shopping travelers.

The transfer time to Galata/Karaköy is 45–60 minutes. The historic peninsula is particularly traffic-heavy during high season. Travelassistant24 optimizes the route in real time and ensures short walking distances from the terminal to the vehicle. Perfect for visitors wanting a relaxed arrival at the Bosphorus.

Kadıköy on the Asian side can be reached in 55–75 minutes. The route leads over one of the Bosphorus bridges where traffic conditions may fluctuate. Travelassistant24 recommends private transfers to avoid changes and waiting times. The ride is direct, comfortable, and ideal after a long flight.

The transfer to Kadıköy takes 25–35 minutes and is one of the fastest routes from SAW. Travelassistant24 ensures minimal waiting times, as the vehicle is ready just a few steps from the terminal exit.

The transfer to Üsküdar takes 35–45 minutes. The route is well-developed but can be busier in the evening hours. Travelassistant24 guarantees on-time pick-up at the terminal and a calm, safe ride to the Bosphorus.

The ride to Taksim takes 50–70 minutes depending on bridge traffic. Travelassistant24 saves you time by ensuring your driver is ready at the terminal and selects the fastest route in real time.

The transfer to Sultanahmet takes 55–75 minutes. The route crosses the Bosphorus Bridge, so minor delays are possible. With Travelassistant24, you travel directly to the historic center without transfers.

The transfer to Beşiktaş usually takes 50–70 minutes. Travelassistant24 guarantees direct pick-up and experienced drivers who choose the fastest route via E5 or TEM – ideal for business and city travelers.

The transfer to Şişli takes 50–65 minutes. With direct terminal pick-up and air-conditioned vehicles, Travelassistant24 ensures a comfortable arrival in the central shopping and business district.

The ride to Konak takes 20–30 minutes. Since the walk from the terminal to the vehicle is very short, Travelassistant24 minimizes waiting times and ensures a quick, air-conditioned drive to the city center.

The transfer to Alsancak takes 25–35 minutes. Travelassistant24 offers short walking distances and immediate pick-up – ideal for business and city travelers.

The journey to Karşıyaka takes 35–45 minutes along the scenic Gulf of Izmir. Travelassistant24 guarantees a direct, comfortable ride without unnecessary delays.

Bornova can be reached in 30–40 minutes. Travelassistant24 ensures fast terminal pick-up and licensed drivers – ideal for university visitors and business travelers.

The transfer to Çeşme takes 55–70 minutes. With Travelassistant24, you benefit from minimal waiting times and maximum comfort during your journey to the Aegean coast.

Alaçatı is 50–65 minutes away. Travelassistant24 offers terminal pick-up and experienced drivers who select the fastest coastal route.

The journey to Kuşadası takes 65–85 minutes. Travelassistant24 provides comfortable, air-conditioned vehicles – ideal for longer transfers.

The transfer to Didim takes 90–110 minutes. Travelassistant24 minimizes waiting times and offers safe, experienced drivers for the long route.

The transfer to Marmaris takes 70–90 minutes. Travelassistant24 ensures quick terminal pick-up so you can start your journey without waiting in the air-conditioned vehicle.

İçmeler can be reached in 80–100 minutes. The route is scenic but can be busy in high season. Travelassistant24 provides direct, comfortable rides without shared shuttles.

The journey to Turunç takes 90–120 minutes. Mountain roads can be narrow and winding, making a professional driver essential. Travelassistant24 uses only licensed, experienced chauffeurs.

Fethiye is 45–60 minutes away. Travelassistant24 minimizes waiting times and provides modern, air-conditioned vehicles for a smooth arrival.

Ölüdeniz can be reached in 60–75 minutes. The route includes mountain sections, making a private transfer ideal. Travelassistant24 ensures a comfortable journey without delays.

Hisarönü is 55–70 minutes away. Travelassistant24 offers direct terminal pick-up and drivers familiar with the region’s fastest routes.

The transfer to Sarigerme takes only 15–20 minutes. With very short walking distances at the terminal, your holiday begins almost immediately with Travelassistant24.

The journey to Dalyan takes 25–35 minutes. Travelassistant24 enables quick pick-up and a safe ride to one of Turkey’s most stunning nature destinations.

Göcek is 20–30 minutes away. Travelassistant24 offers VIP options especially popular with yacht and sailing guests.

The transfer to Bodrum Center takes 35–40 minutes. Travelassistant24 guarantees short walking distances at the terminal and comfortable, direct transfers to all hotels.

The journey to Gümbet takes 40–45 minutes. Travelassistant24 provides air-conditioned vehicles and multilingual support for a stress-free arrival.

Bitez can be reached in 45–50 minutes. Travelassistant24 minimizes waiting times and offers safe, comfortable transfers to all beach areas.

The transfer to Yalıkavak takes 50–60 minutes. Travelassistant24 offers direct terminal pick-up and licensed drivers – ideal for marina visitors.

Turgutreis is 60–70 minutes away. Travelassistant24 provides comfortable door-to-door transfers suitable for families and long-stay guests.

Torba can be reached in 25–30 minutes. Travelassistant24 guarantees minimal waiting times and modern vehicles – especially for premium hotels.

The journey to Didim takes 90–110 minutes. Travelassistant24 provides comfortable, air-conditioned vehicles for longer distances.

The transfer to Akbük takes 75–90 minutes. Travelassistant24 ensures safe, reliable transfers without shared rides.

Ortakent can be reached in 45–55 minutes. Travelassistant24 provides quick pick-up and comfortable rides to the region’s most beautiful beaches.

The transfer to Akyarlar takes 60–75 minutes. Travelassistant24 uses experienced drivers familiar with the fastest routes.

The transfer to Göreme takes 60–70 minutes. Travelassistant24 ensures short walking distances at the terminal – ideal for early-morning balloon flights.

Ürgüp is 65–75 minutes away. Travelassistant24 offers safe, air-conditioned transfers directly to all boutique hotels.

Avanos can be reached in 70–80 minutes. Travelassistant24 ensures a direct ride without transfers and minimal waiting times.

The transfer to Uçhisar takes 55–65 minutes. Travelassistant24 provides experienced drivers – perfect for steep road sections in the region.

The city center is only 15–20 minutes away. Travelassistant24 ensures fast, direct transfers – ideal for business travelers.

The ride takes 30–40 minutes. Travelassistant24 uses winter-experienced drivers and vehicles suitable for snow and ice.

Ortahisar is 60–70 minutes away. Travelassistant24 ensures safe transfers without shared rides.

The transfer to Mustafapaşa takes 70–80 minutes. Travelassistant24 minimizes waiting times and ensures a quiet, pleasant ride.

The route to Soğanlı Valley takes 80–95 minutes. Travelassistant24 provides safe vehicles and reliable pick-up directly at the terminal.

Most hotels in Cappadocia are 50–80 minutes away. Travelassistant24 offers flexible transfers to all regions – fast, safe, and comfortable.

If you lost something inside the terminal (Domestic or International), you must apply in person to the 'Lost & Found Office' of the respective terminal.

This depends on the terminal operator, but for general information, you can reach the switchboard at +90 242 444 7 423.

No. For items left on the plane, you must contact your airline's ground handling agent (Havaş, Çelebi, TGS).

For items left at security checkpoints, waiting lounges, or restrooms, the Lost & Found office is responsible. You can make an inquiry for Antalya Havalimanı via the link below.

🔎 Go to Official Page

If you forgot to pick up your luggage, it is usually delivered to the Lost & Found office after a while. Visit the official page to check the status.

🔎 Go to Official Page

Yes, like most major airports, Antalya Havalimanı accepts requests via online forms or email. You can apply here.

🔎 Go to Official Page

Generally, a relative is allowed to pick it up with your written permission (power of attorney) and a copy of your ID. However, procedures may vary, so please confirm before going.

🔎 Go to Official Page

The legal retention period varies by country and item type, but is generally between 3 months and 1 year. We recommend checking via the link below before time runs out.

🔎 Go to Official Page

30 comment_form

Guest Experiences & Forum

ChloeB
10.11.2025

Hey there I’m flying with SunExpress from London Gatwick to Antalya next week. Do I really need to print my boarding pass or can I just show it on my phone?
- Mehmet
  10.11.2025
  
  Dear Chloe, you can usually show the digital boarding pass on your phone. However, we recommend having a printed copy as backup in case of scanner issues at Antalya Airport.
  
  Best regards,
  Mehmet
ImranK
09.11.2025

Hi everyone, I’ll be traveling with SunExpress and bringing my fishing rods. Do I drop them off at normal baggage or special luggage?
- Mehmet
  09.11.2025
  
  Dear Imran, fishing rods are considered special baggage. Please drop them at the oversized luggage counter after check-in. Have a great trip!
  
  Kind regards,
  Mehmet
MarkJ
09.11.2025

Hey everyone

I’m flying out from Manchester to Antalya next week with TUI Airways. I’ve done online check-in (got my boarding passes already) — but I’m not sure when I should actually show up at the airport. Do I still need to be there 3 hours before, or can I chill a bit since I’ve already checked in?

Cheers,
MarkJ
- Mehmet
  09.11.2025
  
  Dear Mark,
  
  Even with online check-in, we always recommend arriving at least 2.5–3 hours before departure — especially from Manchester during busy hours. The bag-drop and security lines can take time. Better safe than sprinting to your gate
  
  Best wishes,
  Mehmet
ImranTrips
08.11.2025

With SunExpress, you can check in online 36 hours before the flight — but if you’ve got sports gear or extra baggage, you must still go to the special luggage desk. I once carried scuba gear; it needed manual tagging.
- Mehmet
  08.11.2025
  
  Dear Imran,
  
  Exactly — SunExpress treats sport items separately. Always inform them 48 h before departure to avoid last-minute issues. Good advice for all travellers!
  
  Warm regards,
  Mehmet
Dev_P
08.11.2025

Yup – I travel with Titan Airways for my company charters. They open counters about 3 h before take-off and close strictly 45 min before. Online check-in doesn’t change that because passports still get manually checked.
- Sarah
  08.11.2025
  
  Hi Dev,
  
  That’s correct — Titan is more traditional. Manual document verification is standard for charter groups and special flights. Thanks for clarifying!
Aisha_K
08.11.2025

Hi Mark!

I flew last month with TUI to DLM – they still recommend 2½ to 3 hours before departure, especially on weekends. Even if you’re checked in online, bag-drop lines can be huge. Once I arrived just 90 min before and it was too close for comfort!
- Mehmet
  08.11.2025
  
  Dear Aisha,
  
  That’s a great reminder — weekends and holiday seasons in Dalaman or Antalya can be packed. Thanks for sharing your real experience!
  
  Kind regards,
  Mehmet
ArjunP
08.11.2025

Namaste I’m flying from Manchester to Antalya next week. Is there a way to add extra luggage weight online before check-in?
- Mehmet
  08.11.2025
  
  Dear Arjun, yes, you can purchase extra luggage online up to 3 hours before your flight via the “Manage Booking” section on SunExpress’ website. It’s cheaper than paying at the airport.
  
  Warm regards,
  Mehmet
Chantelle_Jamaica
07.11.2025

Hey, just saying – if you’re flying during summer, give yourself extra time. I got stuck in a 45-minute queue at security in Gatwick – nothing to do with the airline, just chaos. Even though I’d checked in online, I was running to the gate
- SupportTeam
  07.11.2025
  
  Hey Chantelle,
  
  True story! Gatwick during peak season can be unpredictable. Always better to buffer time — even after online check-in. Thanks for the heads-up.
HaroonAli
07.11.2025

For TUI and Jet2 flights, there’s Self Bag Drop now in some UK airports – super easy if you’ve checked in online. But you still need to be there early because bag drop closes 60 min before departure. Don’t risk it – Antalya gates can be far!
- Mehmet
  07.11.2025
  
  Dear Haroon,
  
  That’s an excellent tip — many travellers don’t realize how far AYT’s charter gates can be. “Self Bag Drop” saves time but doesn’t replace early arrival! 👍
JaydenUK
07.11.2025

Hey fam does anyone know if SunExpress lets you sit together automatically or do you have to pay for seat selection?
- Sarah
  07.11.2025
  
  Hey Jayden! You can select seats online for a small fee during check-in. Otherwise, seats are randomly assigned — so better book if you’re flying with friends
AnanyaPatel
06.11.2025

Does anyone know if family seating is automatic with online check-in? I’m flying with my kids and want to sit together without paying extra…
- Mehmet
  06.11.2025
  
  Dear Ananya,
  
  Unfortunately, family seating isn’t guaranteed unless pre-selected. TUI allows manual changes at the desk, but I’d recommend pre-booking to avoid surprises on board.
  Best,
  Mehmet
AishaT
06.11.2025

Hi all, I’ll be flying with my kids (ages 5 and 8). How early should I be at the airport if we’ve done online check-in?
- Mehmet
  06.11.2025
  
  Dear Aisha, for families we recommend arriving at least 2.5–3 hours before departure. That gives you enough time for security and baggage. Have a smooth flight!
  
  Best wishes,
  Mehmet
Muhammad69
05.11.2025

I had a night flight to Antalya and was worried about safety & taxis — but it was totally fine! I booked an airport transfer via Travelassistant24.com, fixed price, English-speaking driver, smooth service and cheaper than random taxis outside.
- Mehmet
  05.11.2025
  
  Dear Muhammad69,
  
  Thanks for sharing your experience! We always recommend pre-booked transfers through trusted partners — especially for late-night arrivals. Glad to hear it went smoothly!
Fatima_Travels
05.11.2025

Good evening! Do SunExpress and Titan allow mobile boarding passes? Or do I have to print them?
- Mehmet
  05.11.2025
  
  Dear Fatima,
  
  SunExpress and Titan both sometimes require printed boarding passes, especially at smaller airports. Always keep a printout ready — Antalya has special lines marked “Tour Operator Flights”.
DwayneJ
05.11.2025

Yo, what’s the latest I can drop off my bags at Manchester Airport for a SunExpress flight? I hate waiting around too early
- Nadia
  05.11.2025
  
  Hey Dwayne! The bag drop counter usually closes 45 minutes before departure. But queues can be long, so don’t risk it — better safe than sorry
SaraWhite
04.11.2025

@KareemJ same here! My driver was already waiting with my name board. For anyone going to Lara Beach – book your transfer online – it’s less stressful after midnight
- Mehmet
  04.11.2025
  
  Dear Sara,
  
  We totally agree! Fixed-price transfers make night arrivals so much easier — no haggling, no stress. Great tip!
FaridA
04.11.2025

Hello, I’ll be taking golf clubs to Antalya. Should I register them online or just bring them to the airport?
- Mehmet
  04.11.2025
  
  Dear Farid, you must register golf equipment at least 48 hours before departure under “special baggage”. Payment at the airport is possible but higher.
  
  Best regards,
  Mehmet
LeahS
03.11.2025

Good evening! Do I need to check in at the counter if I’ve already checked in online? Traveling tomorrow with my mom
- Mehmet
  03.11.2025
  
  Dear Leah, if you’ve checked in online and have no checked baggage, you can go straight to security. If you have luggage, use the bag-drop counters. Have a pleasant trip!
  
  Kind regards,
  Mehmet
Antalya Transfer
05.12.2024

I recently used the Antalya Airport transfer service, and it was fantastic! The booking was easy, and our driver was punctual and helpful. The ride to Alanya was comfortable and stress-free. Highly recommend this service for anyone traveling to Antalya to ensure a smooth arrival at your destination!
sara
11.09.2024

Hello! i am not able to do my check in online, the SunExpress website does not work, not ever the app..

does anyone else got the same problem? it is a connection flight, i will fly from Lisbon to Zurich and than Zurich to Antalya

Thank you
- Gilbert
  12.09.2024
  
  Bonjour oui j'ai le même problème ce matin pas moyen de faire mon check-in !!!!!!!!
Nicole
04.06.2024

Are there facilities for passengers with reduced mobility at Antalya Airport?
- Mehmet
  04.06.2024
  
  Yes, Antalya Airport has facilities for passengers with reduced mobility, including wheelchair access and specially equipped toilets. It is recommended to inform airlines in advance of any special needs for assistance.
Gabriella Kippenberger
03.06.2024

Which airlines fly to Antalya Airport?
- Mehmet
  03.06.2024
  
  Antalya Airport is an international airport and is served by a variety of airlines. Airlines that fly to the airport include Turkish Airlines, SunExpress, Pegasus Airlines, Lufthansa, Aeroflot, British Airways, and many more.
Ewaldt
01.06.2024

Is it really true that you are not allowed to import stones or sand from Turkey into Germany? I'm going on vacation soon and a friend told me so, but is that really true?
Why?
- Frido
  01.06.2024
  
  You can take stones home with you, but there is always a risk that this stone is an ancient stone! And then the Turks understand. If you don't kid customs officials, then it's all about smuggling ancient national treasures and it means prison in Turkey! This made a big splash in the press a few years ago, when a German tourist spent ages in prison because he had a supposedly antique stone in his luggage!
- Diego
  02.06.2024
  
  in Turkey, all sorts of things are seen as a natural asset or as a national treasure (as has already been said here), which COULD be ancient. And it's not that unlikely. If you are unlucky, you will really get hold of a valuable, ancient stone. So, no matter how beautiful it is - leave it alone, the same goes for mussels (although I haven't found a single shell in TR yet!!)
- Vinzenz
  03.06.2024
  
  So you can take sand with you. When it comes to stones, you have to be careful that they are not special stones (stones are not considered ANCIENT or cultural assets, but only mosaics or clay etc.) You would have to be careful with mussels, because they would also cause problems in Germany (ANIMAL WELFARE).
- Carla
  04.06.2024
  
  Yes that's true! They believe that everything that is lying around is archeologically valuable
- Hausmann
  04.06.2024
  
  It's 100% true and I would also take care of the basara and if possible not take any shells with me
Fanny Trausch
01.06.2024

Sorry for the stupid question, but my kids are very picky and don't eat everything. Is there a kebab shop at Antalya Airport?
- Willi
  03.06.2024
  
  Hi Fanny, there is a kebab shop in Terminal 1 in the counter hall and one after passport control. However, the kebab in these shops does not taste as good as the ones in the city and is also very expensive. By the way, the question is very valid and is anything but stupid...
Marek Volczik
01.06.2024

What is the distance to Antalya Airport from the city centre?
- Mehmet
  01.06.2024
  
  Antalya Airport is located about 13 kilometers east of Antalya city center. The journey to the city centre usually takes about 20 to 30 minutes, depending on traffic conditions.
Frank
01.06.2024

Hello, our tour operator informed us that they will pick up us 5 hours earlier for the return flight transfer to . The drive from Side to takes just over an hour. When I complained, the representative told me that they drive to several hotels and therefore had to pick us up early. Well, if I have booked a shuttle transfer I have to accept it willy-nilly :(
We have now decided to take a private transfer from our hotel to Antalya Airport. Which transfer company can you recommend to me? And what would such a transfer to the approximately cost?
- Mehmet
  01.06.2024
  
  Hello Frank, with shuttle transfers it is common for customers to be picked up quite early because, as you said, several hotels are served. And then there's the fact that you have to be at the airport at least 2 hours beforehand...
  Regarding your question if anyone can help; Now that I run this forum and, as an employee of the Meeting Point agency, I also take care of these topics, I can of course help you.
  As an agency that is a subsidiary of the FTI Group, we have a wide range of services. The services we offer also include transfer services to and from airports such as Antalya, Dalaman, Bodrum and Istanbul. If you would like to inquire about transfer prices and details about our private transfer services, I recommend you to click here to get more information about a private transfer from your hotel to Antalya Airport.
Tomasz
30.05.2024

I don't know if I'm right with this question here, but how much fake clothes can you take from Turkey?
- Mehmet
  01.06.2024
  
  You've come to the right place with this question:) For personal use, the introduction of fake clothes is permitted up to a maximum limit of 430 euros. However, if the suitcase is filled to the top with cheaper fake clothes, it can be expensive if customs come across it during an inspection - even if the fake clothes are intended for friends or family.
- Derman
  02.06.2024
  
  Customs lists the travel allowances from a non-EU country in detail: For air and sea travel, goods up to a value of 430 euros may be imported duty-free. When entering the country by train or car, the limit is 300 euros.
Klaus Schellscheidt
30.05.2024

Hello, are there any car rental companies at Antalya Airport?
- Mehmet
  04.06.2024
  
  Yes, there are a variety of car rental companies available at Antalya Airport, including international and local companies. Travelers can rent vehicles at the airport to explore the Antalya region.
Santos
29.05.2024

Hello, is it possible to book an airport transfer at Antalya Airport? Or should you take a taxi or other means of public transport, if there is one at all?
- Mehmet
  29.05.2024
  Yes, you can book airport transfers at Antalya Airport. There are several options for airport transfers, including private transfers, shuttle buses, and taxis. Here are some options:
  
  1. Private Airport Transfers: You can book private airport transfers in advance with various providers. These transfers will pick you up directly at the airport and take you directly to your destination, be it a hotel, a holiday home or any other accommodation. This is often the most convenient and stress-free option.
  
  2. Shuttle buses: There are also shuttle buses at Antalya Airport that serve various tourist spots. These tend to be a more cost-effective option, but may require longer wait times and additional stops.
  
  3. Taxis: Taxis are available at Antalya Airport and are a convenient way to reach your destination. You can take an official taxi from the airport taxi rank, and prices are usually fixed.
  
  It is advisable to book your transfer in advance, (click here for airport transfer quotes) especially if you prefer a private transfer to ensure that a vehicle is ready for you. The choice of transfer depends on your personal preferences and budget. Private transfers usually offer the highest level of comfort and convenience, while shuttle buses and taxis are other options. For more questions and information you can read about transfers in my blog.
Andrei75
28.05.2024

For health reasons, I had a spice broth mixed in Turkey by a naturopath and had it bottled. That's all well and good, but how can I pass through the control at antalya airport?
- Der Friese
  28.05.2024
  
  Dear Andrei... Don't ? do that
- Mehmet
  28.05.2024
  
  I am of the same opinion as the Frisian Dear Andrei ?

In this comment function you have the possibility to leave comments. It doesn't matter whether you have questions, suggestions, additions or ideas about this article or whether you would like to exchange views on our topics - we are curious about your contributions!